Error when entering the one-time password

If you see the error saying that you have entered an incorrect one-time password, there may be two reasons:

  1. You entered the password at the moment when it has already changed in the app (you can see a circle that gradually decreases to the right of the password — this is the password expiration date). Just enter the new password that appeared in the app.

  2. The date or time on your device (where the one-time password generation app is installed) is not set correctly.

This is important because this is the data used for generating a password. 

You can check if the date is correct on this site, for example: